
EXECUTIVE DIRECTOR CORPORATE SERVICES & CHIEF FINANCIAL OFFICER
CANDIDATE INFORMATION PACK
Mackay Hospital & Health Service


The Mackay HHS acknowledges the Aboriginal Traditional and Cultural Custodians of the lands, waters and seas across the Mackay, Whitsunday and Isaac regions. We pay our respects to Aboriginal and Torres Strait Islander (First Nation) peoples, acknowledging Elders past and present and recognise the role of current and emerging leaders in shaping our health systems.
We also acknowledge Australian South Sea Islander people, their historical relationship with First Nation peoples and the contributions they have made in our community.
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Executive Summary
- Exciting executive leadership role based in the Greater Whitsunday region
- Experienced innovative leader of Finance in a complex health organisation
- Broad and interesting portfolio across Corporate Services, including Digital and Information Services and Infrastructure Delivery.
The Opportunity
The Mackay Hospital and Health Service (Mackay HHS), based in the beautiful Greater Whitsunday region is more than just a workplace – it is a place to lead and make a difference. At the heart of the Mackay HHS vision is the creation of healthy, empowered and connected communities. This translates into a commitment of working together with our partners and communities to focus on delivering high quality, safe and equitable patient-centred care.
The Mackay HHS services approximately 185,000 people in an area of around 90,000 km square across the Mackay, Whitsunday and Isaac local government areas through its six hospitals, two multi-purpose health services and four community health services, and employs more than 3700 staff. The Mackay Base Hospital is the referral hospital for facilities at Proserpine, Bowen, Dysart, Clermont, Collinsville, Moranbah and Sarina.
The Role
The organisation is now seeking to appoint an Executive Director Corporate Services & Chief Financial Officer, reporting directly to the Chief Executive Mackay HHS. The role will lead the delivery of a consolidated portfolio of non-clinical services including Strategic Finance, Financial Accounting, Performance Analysis & Reporting, Digital and Information Services, Infrastructure Delivery, Building Engineering and Maintenance Services, Procurement, Contracts and Supply, Support Services and ensuring alignment and delivery consistent with strategic and business plans.
As an Executive, the position holder contributes effectively to the broad strategic agenda for the organisation. Quality care, supporting and empowering our workforce, commitment to sustainability; leveraging digital and emerging technology; and building for the future are at the forefront of Mackay HHS healthcare delivery, shaping services that respond to the growing needs of its diverse regional and rural communities.
The successful candidate will need to demonstrate:
- Significant senior leadership experience at an executive level managing multi-disciplinary programs and diverse work units
- Ability to work collaboratively with executive and leadership groups and healthcare teams
- Experience as an executive leader of strategic and operational financial management in a complex health environment
- Appropriate tertiary qualifications and membership of a recognised accounting professional body
This is an exciting time to join Mackay HHS. You'll have all the benefits of working for a growing regional health service while being part of a close-knit team that values who you are and what you do.
Janine Hammat, HardyGroup Principal Consultant:
M. +61 (0)488 555 858
The Mackay Hospital and Health Service.
Eight hospitals. Four community health facilities.
One organisation.
Caring for you and your family.
Mackay Hospital and Health Service (MHHS) is large and diverse. It stretches from Bowen and the Whitsundays in the north to St Lawrence in the south, and west to Clermont and Collinsville. It’s about the size of Ireland, with a mix of regional and rural areas.
We have six hospitals, two multipurpose health services and four community health facilities. Our team of more than 3,700 dedicated staff provide support to around 185,000 people.
Working for the MHHS offers all the benefits of coast and country living and the convenience of a growing regional city where you can pursue a wide range of interests and lifestyles in a secure, family friendly and culturally diverse environment. The Mackay HHS values its people, respecting and embracing diversity and a balance between work and life commitments. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply for all advertised positions. People of all ages, abilities, genders and ethnicities are also encouraged to apply for positions. More on our Health Equity Strategy can be found in Useful Links below.
Mackay Base Hospital is the main referral hospital for our region. It provides a range of services including general medical, intensive care, cardiac, maternity, gynaecological, paediatric, orthopaedic, cancer, mental health, neonatal and allied health. The hospital is in the early stages of its first major expansion in 10 years. A new wing will be built with an additional 128 beds and a multi-storey car park to help better deliver healthcare services to our community
Strategic Plan (2024 - 2028)
Our Vision: Healthy, empowered and connected communities
Our Purpose: Together, we deliver high quality, safe and equitable patient-centred care, locally
Read the full Strategic Plan here.

MHHS Values

About the Division
The Mackay HHS is proud of their culture and strives to live our values in the way that we work together. This role plays a crucial part in supporting the overall change agenda of the organisation and embedding our organisational values as “the way we work”. The Corporate Services and Finance Division includes the following teams:
- Building, Engineering and Maintenance Services (BEMS);
- Digital and Information Services;
- Financial Accounting;
- Infrastructure Delivery;
- Performance Analysis and Reporting;
- Procurement, Contracts and Supply;
- Strategic Finance; and
- Support Services
Role Specification
The Executive Director Corporate Services / Chief Financial Officer (CFO) provides high level strategic leadership and direction to corporate and finance related staff across the Mackay Hospital and Health Service (MHHS). This role is performed in alignment with the strategic direction, goals and local policies and professional standards of the Hospital and Health Service (HHS), as well as statutory accountabilities as outlined in the Financial Accountability Act 2009 and Hospital and Health Board Act 2011.
As a member of the MHHS Executive Team, you will contribute effectively to the MHH Board’s strategic agenda. This will encompass the building of healthy, empowered communities, working with our partners and communities to focus on delivering quality care and being a sustainable organisation.
The CFO provides leadership for the financial management of the organisation. Through influence, the CFO will ensure a proactive approach in the management of budgets, the delivery of savings programs, and increasing income to ensure that the organisation continues to be viable and deliver surpluses for reinvestment. The position holder will provide the necessary overview of financial practices across the organisation, ensuring that the business units have the freedom to manage within a financially stable environment.
The CFO has a key responsibility to advise the Board on performance against a key set of financial and performance indicators. This performance reporting role extends to a performance management role as the CFO leads the business unit performance reviews on a monthly basis.
The CFO will be responsible for the following key role specific accountabilities:
- 1.Leadership
- 2.Financial functions
- 3.Capital Works
- 4.Strategic Procurement
- 5.People Management and Continuous Improvement
- 6.Quality, Safety and Risk
View the full scope of these in the Role Description.
It is a condition of employment that the incumbent must be able to fulfil the following mandatory requirements of the role:
- Qualifications: Bachelor of Business in Accounting, Commerce, or equivalent.
Membership of a recognised Accounting professional body.
Appropriate management and senior leadership experience in a similar sized organisation, with health sector expertise highly regarded. - Blue Card: Possession of a Queensland Government Blue Card – in line with the Working with Children (Risk Management and Screening) Act 2000.
- Desirable Qualification: While not mandatory, possession of a Master of Business Administration (MBA) or a Master of Public Administration (MPA) or equivalent would be well regarded.
- Travel: The incumbent will be required to travel throughout the MHHS district.
- Licence to Operate Vehicle: This position requires the incumbent to operate a class C motor vehicle, therefore possession of the appropriate licence endorsement to operate this type of vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
- 1.Achieves results: A minimum of ten years' experience at a senior leadership level in a HHS. Demonstrated high level capacity to analyse, understand and implement local future service delivery needs for incorporation into strategic and operational plans at a local and whole of organisation level. High-level knowledge of financial management legislation relevant to Queensland Health. Demonstrated strong track record in identifying and developing business and commercial opportunities for improvement.
- 2.Health system and change management: Demonstrated knowledge of the operations of a large and complex health service delivery organisation with experience in strategic business development and leadership capability at an executive level. Demonstrated high level experience at the executive level in the conduct and management of significant reform initiatives at a department level including fostering a work environment and teams that value performance, improvement, innovation and results.
- 3.Communication and Influence: Highly developed communication and interpersonal skills, including the ability to negotiate at the executive management level and with key stakeholders, resolve conflict and positively influence and motivate others in a significant environment of reform and change. Demonstrated ability to problem solve and develop innovative, sensitive and practical solutions and provide strategic advice to complex issues.
- 4.Leads and Manages: Demonstrated ability to provide successful executive level leadership and management/coordination of multi-disciplinary programs and diverse work units. A proven ability to strategically and effectively manage a service budget, including financial, physical and human resources in a complex and diverse health care setting. Make ethical decisions in order to achieve organisational and patient care goals.
- 5.Targeted assessment of core behavioural competencies: Strategic and Analytical Thinking
- Demonstrated issue identification, analytical and research skills and the ability to implement strategies to improve organisational performance. Economic analytical skills to develop robust business cases.
- Political Savvy
- Intellectual Horsepower
- Managing Through Systems
The total remuneration package range for a HES2 (High) is from $256,051 to $276,661
(Total package per annum), inclusive of:
- Up to 12.75% employer superannuation contribution
- Annual leave loading 17.5%
- Salary packaging
- Motor Vehicle allowance
- Work/life balance
- Employee Assistance Program
Annual Divisional Budget: $41 million plus capital expenditure of approximately $50 million.
Direct and Indirect FTE: 347 FTE
Annual MHHS Operating Budget: ~$700m
MHHS FTE: ~2600 FTE
- The ongoing and increasing sustainability challenge associated with growing demand and the challenges on health resources, particularly across a rural and regional health service
- Balancing the need to address immediate operational issues and the need to plan strategically, with regard to longer term financial implications and objectives
- Ensuring the development of a robust strategic capital planning process which links to the development of a strong clinical service strategy.
- The breadth of functions that exist in Corporate Services provides a unique opportunity for the incumbent to oversee other critical functions for the operations of the health service.
- Playing a key role in working with the CEO and Executive team to determine the strategic way forward and develop and implement plans to get there.
- Collaborating with clinical and corporate leaders to identify, lead and support innovative strategies which will enable the delivery of high quality patient care.
- Leading the Corporate Services Division to influence productivity, efficiency and performance across the organization.
- Maximizing income generation opportunities.
- Leading the successful delivery of new corporate and financial systems and technologies aligned with QLD Health enterprise solutions and MHHS initiated priorities.
Service Location: Mackay Base Hospital
Classification: HES2 (High)
Additional Mandatory Requirements
All pre-employment checks are completed in accordance with the Recruitment and Selection Directive 07/23, the HR Policy B1 and the HR Policy B40 before an offer of appointment can be made. All requested documents must be certified by a Justice of the Peace or a Commissioner for Declarations:
- General Criminal History check
- Tuberculosis screen
- Internet Search
- Proof of Identity, three points of identification is required.
- Work Rights: Citizenship or Visa checks will be required to work in Australia.
- Bankruptcy and Insolvency
- Disqualified Directors Register Check
- Civil Litigation Search
- Social Profiles and Internet based web search
- Mackay HHS Website
- Mackay HHS Strategic Plan 2024 - 2028
- Mackay HHS Local Area Needs Assessment Summary Report 2022
- Mackay HHS Health Equity Strategy 2022 – 2025
- Mackay HHS Health Equity Implementation Plan
- Mackay HHS Consumer and Community Engagement Strategy 2020 – 2024 Snapshot
- Mackay HHS Consumer and Community Engagement Strategy 2020-2024
- MHHS and NQPHN – Local Primary Healthcare Protocol
- Mackay HHS Employee Engagement Strategy 2020 – 2024
The closing date for applications is Wednesday, 16 April 2025
The reference number to include in your application is H25_5043
Note: Please use the online HardyGroup platform to submit your application. It will only be accepted via email if agreed by the HG Principal Consultant prior to submission be accepted via email.
If you require assistance in submitting your application online, please contact Executive Search Coordinator, Natasha Tirado: via [email protected] / +61 (0)468 301 310
It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.
Your application must include:
1. A short response/cover letter addressed to the Principal Consultant
Document should be a maximum of 2 pages and outlines your alignment with the key capabilities, knowledge and experience in the context of you achieving the key accountabilities/responsibilities as contained under Selection Criteria.
2. Your current CV or resume
Summary of education, qualifications, skills and experience, including relevant work history.
3. Referee Reports
You will need to provide details of two (2) to three (3 professional referees. To do so, complete the relevant fields in the Candidate Profile. You should carefully consider who you select to approach to provide reference advice. Your current manager must be included. It is customary for referee reports to be requested after interview and if you are the preferred candidate, your permission will be requested prior to contacting your referees.
Note: Please use the online platform to submit your application. It will not be accepted via email.
Please see our written application guide here to help with your application.
PERSONAL INFORMATION
HG complies with the Privacy Act 1988 (Cth), all applications are treated by HG in strict confidence, however in submitting an application you are extending permission to share your application with the Selection Panel.
Personal Information will be used to assess your suitability for appointment to this Positions Health Services. As part of the selection process, personal information will be dealt with in accordance with HG’s Privacy Policy and the Information Privacy Act 2009.
For a confidential discussion, please contact:

Ms Janine Hammat
HardyGroup Principal Consultant
M. +61 (0)488 555 858
LIVING AND WORKING IN THE
GREATER WHITSUNDAY REGION
The Greater Whitsunday Region, also known as the Mackay Isaac Whitsunday region, offers a unique blend of natural beauty, community spirit, and outdoor activities, creating an enviable lifestyle deeply connected to nature.
Living in this region means being surrounded by stunning landscapes, including the Whitsunday Islands and the Great Barrier Reef, perfect for snorkelling, diving, and exploring marine life. Whitehaven Beach, with its striking white sand, is another local highlight.
Mackay is the vibrant hub of the region, combining a rich history with modern amenities. The city offers diverse dining, shopping, and entertainment options, along with well-maintained parks like the Mackay Regional Botanic Gardens.
The rural areas, characterised by sugarcane fields, cattle farms, and mining communities, offer a quieter, laid-back lifestyle. The Pioneer Valley, with scenic views and charming towns like Finch Hatton and Eungella, exemplifies the rural beauty of the region.
Cape Hillsborough, north-west of Mackay
Whitehaven Beach on Whitsunday Island
Outdoor enthusiasts will find plenty to do, from water sports like sailing and kayaking to hiking trails through rainforests and national parks. Fishing, both in the open sea and estuaries, is a popular pastime.
The tropical climate, with warm weather year-round and mild winters, enhances the region's liveability, making outdoor activities enjoyable all year.
Community life here is friendly and welcoming, with a tight-knit feel and a strong sense of local identity. Various events and festivals provide ample opportunities for socialising. The emphasis on work-life balance and a relaxed pace of life make it a pleasant place to settle down.
Educational and healthcare facilities are well-regarded, with several schools, colleges, and a university campus, along with comprehensive medical services provided by Mackay Hospital & Health Service.
Overall, the Mackay Isaac Whitsunday region offers a balanced lifestyle, combining urban conveniences with the tranquillity of natural surroundings.
Eungella, 82km west of Mackay
ABOUT US
HardyGroup’s (HG) mission is simple
Find and Grow Great Leaders - and we have been doing exactly that for more than 30 years in public and private health, primary, community and aged care as well as the broader public service.
Our synergistic business model of Executive Search and Recruitment integrated with Executive Leadership and Learning is our unique point of difference.
It ensures our clients can count on us for the lifecycle of their organisations leadership journey and why we are regarded as the leading trans-Tasman partner agency by clients.
When engaging HG you can be confident in a deeply personalised experience and service as nothing matters more to us than relationships and results.