Independent Director
HealthOne Board
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Executive Summary
HealthOne Limited Partnership is seeking an Independent Director to join its Board at a pivotal stage in the organisation's growth and evolution.
As one of New Zealand's leading health information organisations, HealthOne enables the secure sharing of clinical information across primary, community and hospital care settings, helping healthcare providers access the information they need to deliver more connected, efficient and effective care. Through its products and services, HealthOne is helping unlock siloed health information, strengthen collaboration across the health system, and improve outcomes for patients and providers alike.
With ambitious plans to expand its reach, strengthen interoperability, grow its portfolio of integrated health solutions and demonstrate measurable impact across the healthcare system, HealthOne is seeking an experienced Director who brings strong governance capability, strategic thinking and credibility within the health sector.
The successful candidate will contribute independent judgement and constructive challenge at Board level, together with strong stakeholder engagement skills and a genuine interest in improving healthcare outcomes through digital innovation, collaboration and connected information. Experience as a healthcare professional, clinical leader, health sector executive, or individual with strong clinical relationships and influence across the health sector will be highly regarded.
This is an opportunity to help shape the future of connected care in Aotearoa New Zealand while contributing to an organisation committed to enabling better outcomes for clinicians, patients and communities.
Why Join the HealthOne Board?
Influence Healthcare at a System Level
For leaders who are passionate about improving healthcare outcomes, this is an opportunity to influence change at a system level.
HealthOne is helping transform the way healthcare information is shared and used across New Zealand. By securely connecting patient information across primary, community and hospital settings, HealthOne enables clinicians to access the information they need, when they need it, supporting safer, more coordinated and more efficient care. Its purpose is clear: harnessing the power of information and collaboration to improve health and wellbeing outcomes.
As HealthOne continues to expand its reach and influence, this appointment offers the opportunity to contribute to the governance of an organisation at the forefront of integrated healthcare delivery and digital innovation. The Board plays a critical role in shaping strategic direction, supporting sustainable growth and ensuring HealthOne remains focused on delivering practical solutions that improve clinical workflows, strengthen collaboration and create better experiences for both clinicians and patients.
The successful candidate will join an engaged and forward-thinking Board, bringing their health sector insight, governance experience and strategic perspective to decisions that have the potential to benefit healthcare providers and communities across Aotearoa New Zealand.
This is more than a governance appointment. It is an opportunity to help shape the future of connected care and contribute to a stronger, smarter and more integrated health system.
The Opportunity
As an Independent Director, you will contribute to the effective governance of HealthOne Limited Partnership, supporting the Board to provide strategic oversight, guide organisational performance, manage risk and support the organisation's long-term sustainability and growth.
You will provide constructive challenge, strategic oversight and stewardship, supporting the Board to make informed decisions that balance innovation, growth, risk and long-term value creation.
You will bring governance experience, independent judgement and health sector insight to Board discussions, helping ensure HealthOne's products, services and strategic priorities remain aligned to the needs of clinicians, healthcare providers and patients. Through your understanding of healthcare delivery, sector relationships and system challenges, you will contribute to the future of digital health and integrated care across New Zealand.
The appointment is expected to require attendance at approximately nine to ten Board meetings per year, together with occasional strategic workshops, stakeholder engagements and ad hoc meetings as required.
We invite you to discuss this exceptional leadership opportunity with NZ National Manager David Price from the HardyGroup M. +64 (0)21 0239 2211 | E. dprice@hardygroupintl.com
HealthOne
Harnessing the power of information and collaboration to transform health and wellbeing outcomes – enabling clinicians to work more efficiently, save time, and strengthen performance across the entire health system
What is HealthOne?
Your health information is collected and shared between the healthcare providers looking after you.
HealthOne is a secure electronic record that allows your healthcare providers to quickly access information such as your test results, allergies, medications, GP summaries and hospital information.
This helps them to make safer, faster, and better-informed decisions about your care.
HealthOne History
The Christchurch earthquake sequences across 2010 and 2011, created the need for an electronic shared care patient file. This was due to so many patient notes being lost, or inaccessible as a result of damage to healthcare facilities.
This made it difficult for patients to get prescriptions filled, and healthcare professionals were faced with treating patients with limited clinical history, reliant on patient recollection of their medications, conditions, allergies and treatment plans.
The answer sounded simple – just join up the records electronically and give access to the person looking after me – so the Canterbury District Health Board (CDHB) commissioned some work to do just that.
It wasn’t as simple as it sounded with some tricky issues such as patient privacy and data security to address, while integrating multiple different Patient Management Systems being used by health care businesses.
In 2012, the vision to provide access to a person’s health information in a person-centric record available at the point of care was achieved as HealthOne was launched in Canterbury, NZ.
By the end of 2017, HealthOne was being used across the entire South Island and is now a crucial tool for health care providers.
Who has access?
Authorised healthcare providers involved in care can see patient medical information. This includes Doctors, Nurses, Pharmacists, and Paramedics.
Nearly all South Island General Practices, Community Pharmacies and Public hospital clinicians have access to HealthOne.
We know healthcare can be received in many other places so our authorised healthcare providers with access to HealthOne also include Private hospitals, Allied healthcare, Emergency healthcare services, Telehealth providers and Aged Residential Care clinicians. This calculates to 918 active community sites and 418k total pages accessed.
Electronic Request Management System (ERMS)
A cornerstone of digital health coordination in Aotearoa New Zealand.
The Electronic Request Management System (ERMS) is a nationally significant digital health platform that enables clinicians to send, receive, triage, and track referrals electronically. Designed in partnership with clinicians to solve real-world workflow challenges, ERMS supports a seamless connection between primary and community care providers and hospital and specialist services, reducing delays, improving visibility, and enhancing patient experience across the referral journey.
Today, ERMS is deeply embedded in the South Island health system and is starting to expand steadily across the North Island. As part of HealthOne (2021) Limited Partnership, ERMS forms a critical pillar of the organisation’s integrated-care ecosystem alongside the shared health record.
The unification of HealthOne and ERMS brought together two major digital health platforms, enabling strengthened governance, product alignment, and a consolidated national growth strategy.
ERMS Key Statistics and Impact
ERMS delivers measurable value and sustained operational impact across the health system:
- Over 8.5 million referrals processed since inception, (in the month of October 2025 over 101 thousand referrals processed).
- Used by over five thousand clinicians and providers across primary, community and secondary care.
- High adoption across all South Island regions.
- Growing presence across North Island providers.
- Multiple Practice Management System (PMS) integrations enabling wide accessibility.
- Significant reduction in manual, paper-based processes.
- Faster triage, clearer tracking, and improved clinician-to-specialist communication.
- Strong foundation for enhanced analytics and equitable access monitoring.
Why ERMS Matters
ERMS plays a critical role in enabling connected care and supporting system efficiency:
For Clinicians:
- A standardised, simple, and reliable way to send and track referrals.
- Real-time visibility of referral status reduces follow-up burden.
- Seamless integration into everyday clinical workflows.
For Patients and Whānau:
- Reduced delays in reaching the right service at the right time.
- Improved coordination between providers.
- More consistent and transparent referral pathways.
For Health Organisations:
- A scalable, proven, national asset that supports better operational performance.
- Key infrastructure for managing demand and ensuring safe, effective care transitions.
- A strong platform for future innovation in care coordination and digital health.
Role Specification
The Independent Director contributes to the effective governance of HealthOne Limited Partnership, supporting the Board to provide strategic leadership, oversee organisational performance, manage risk, and guide the organisation's long-term sustainability and growth. The Director provides constructive challenge, strategic perspective and stewardship, supporting effective decision-making and helping balance innovation, growth, risk and long-term organisational value.
The Director brings governance experience, independent judgement and health sector insight to Board discussions and decision-making. Through their understanding of healthcare delivery, health system priorities and sector relationships, they help ensure HealthOne's products, services and strategic direction remain relevant to the needs of clinicians, providers and patients.
The Director contributes to HealthOne's mission of improving health outcomes through connected information, digital innovation and collaboration across the health system. This includes supporting the organisation's ambition to unlock siloed clinical information, strengthen interoperability, and enable more efficient and coordinated care across primary, community and hospital settings.
Beyond formal governance responsibilities, the Director acts as an ambassador for HealthOne, contributing strategic insight, supporting key relationships and helping position the organisation as a trusted leader in integrated health information solutions across Aotearoa New Zealand.
Key Areas of Governance Oversight
The Board provides strategic oversight across:
- Organisational performance, sustainability and long-term value creation.
- Commercial growth, strategic partnerships and shareholder value.
- Digital health strategy, innovation and product development.
- Information governance, privacy, cybersecurity and data stewardship.
- Clinical relevance, service quality and customer experience.
- Stakeholder engagement and sector relationships.
- National growth and expansion opportunities.
- Measurement of health system impact and outcomes.
- Risk management, regulatory compliance and organisational reputation.
Governance & Strategy
- Contribute to the development and oversight of HealthOne's strategic direction and organisational priorities.
- Participate actively in Board decision-making, strategic discussions and governance activities.
- Support sustainable growth, innovation and long-term value creation for shareholders and stakeholders.
- Provide independent judgement and constructive challenge to support effective Board decision-making.
Health Sector Insight & Impact
- Bring contemporary health sector knowledge, insight and perspectives to Board discussions.
- Help ensure the needs of clinicians, healthcare providers and patients remain central to strategic decision-making.
- Provide insight into emerging healthcare trends, opportunities and challenges that may impact HealthOne and its stakeholders.
- Support the Board's understanding of evolving health system priorities and the opportunities presented through digital innovation and connected care.
Risk, Performance & Stewardship
- Support oversight of organisational performance, sustainability and strategic risk.
- Contribute to governance oversight of information governance, privacy, cybersecurity and data stewardship.
- Promote sound governance practices, accountability and ethical decision-making.
- Monitor organisational performance against strategic objectives and desired outcomes.
Stakeholder Engagement & Sector Influence
- Act as an ambassador for HealthOne within the health and digital health sectors.
- Support constructive relationships with shareholders, healthcare providers, sector leaders and strategic partners.
- Contribute to HealthOne's reputation as a trusted and respected health information organisation.
- Provide connections, networks and sector intelligence that support organisational growth and influence.
Time Commitment
The Board meets approximately nine to ten times each year, primarily via videoconference, with occasional in-person meetings, strategic workshops and ad hoc discussions as required.
Directors should anticipate a commitment of approximately 8–12 days per annum, including meeting preparation and stakeholder engagement activities as required.
Essential
- Demonstrated governance experience as a Board Director, Trustee, Advisory Board Member, Committee Member or in a comparable governance role.
- Demonstrated strategic thinking and ability to contribute effectively to Board-level decision making.
- Ability to provide independent judgement, constructive challenge and sound governance oversight.
- Strong understanding of the New Zealand health system and its key stakeholders.
- Demonstrated interest in digital health, health informatics, healthcare technology or innovation within the health sector.
- Passion for improving healthcare outcomes and supporting system-wide collaboration.
- Strong communication, influencing and interpersonal skills.
- Demonstrated ability to build and maintain productive relationships across diverse stakeholder groups.
- High levels of personal integrity, professionalism and sound judgement.
- Resilience, patience and the ability to support change within complex environments.
- Based in the North Island of New Zealand.
Desirable
- Clinical qualifications, healthcare leadership experience, or recognised credibility within the health sector.
- Experience as a clinician, clinical leader, healthcare executive or senior health sector professional.
- Strong networks and credibility across primary, community, secondary or tertiary healthcare sectors.
- Experience governing healthcare, technology, digital health or innovation-focused organisations.
- Experience in health informatics, digital health, health technology or information management.
- Understanding of interoperability, electronic health records and healthcare data systems.
- Existing relationships and networks across North Island health providers, primary care organisations and national health stakeholders.
- Understanding of privacy, data governance, cybersecurity and health information management.
- Knowledge of Te Tiriti o Waitangi and its application within healthcare governance and service delivery.
The Independent Director will work alongside a diverse range of stakeholders who collectively contribute to HealthOne's success and impact.
Internal Stakeholders
- Board Chair
- Independent and Shareholder Appointed Directors
- Chief Executive
- Leadership Team
- Clinical and Technical Advisory Groups
- Shareholder Representatives
External Stakeholders
- General Practitioners and Primary Care Networks
- Community and Hospital Pharmacists
- Health New Zealand | Te Whatu Ora
- Primary Health Organisations (PHOs)
- Clinical Leaders and Health System Decision Makers
- Technology and Software Partners
- Digital Health Organisations
- Māori Health Partners and Stakeholders
- Allied Health Providers
- Community Health Organisations
- Private and Specialist Healthcare Providers
- Regional and National Health Sector Leaders
Please discuss with Hardygroup Consultant
Seeking an Independent Director based in North Island, New Zealand
The closing date for applications is Monday, 20th July 2026
The reference number to include in your application is H26_5534
Note: Please use the online platform to submit your application. It will not be accepted via email.
If you require assistance in submitting your application online, please get in touch with Executive Search Coordinator, Aldie Zuñiga: M: +61 (0)49 410 1082 / E: azuniga@hardygroupintl.com
Your application must include:
- 1.Cover letter addressed to the Principal Consultant;
- 2.An up-to-date copy of your Curriculum Vitae.
It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.
For a confidential discussion, please contact:
David Price
National Manager, HardyGroup New Zealand
M. +64 (0)21 0239 2211
E. dprice@hardygroupintl.com
ABOUT US
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