Operations Director / Director of Nursing, Kingston and Aged Care
CANDIDATE INFORMATION PACK
Monash Health
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Executive Summary
- Lead one of Victoria’s most significant aged care and rehabilitation service portfolios within the state’s largest health network.
- Drive cultural and clinical excellence across subacute, residential, and community aged care services.
- Play a critical role in shaping Monash Health’s service delivery for an ageing population and supporting organisational growth.
THE OPPORTUNITY
Monash Health is Victoria’s largest and most comprehensive health service, providing safe, high‑quality care across more than 40 locations to a rapidly growing and diverse population. Within its Medicine, Aged, Community and Mental Health Division, the Operations Director / Director of Nursing – Kingston and Aged Care Services is a pivotal leadership role, accountable for delivering exceptional care and advancing service models across subacute rehabilitation, residential aged care, and community-based programs. Recruitment for this role forms part of a recent broader organisational restructure at Monash Health, incorporating a more contemporary and future-fit leadership structure across all Divisions. This is a career-defining opportunity for an accomplished leader to make a significant impact within a complex and progressive health organisation.
THE ROLE
Reporting operationally to the Divisional Director and professionally to the Chief Nursing and Midwifery Officer, the Operations Director / Director of Nursing provides strategic and operational leadership for the Kingston Site Program and Aged Care Services. The role carries responsibility for ensuring the highest standards of safety, quality, and person‑centred care across a diverse portfolio, including rehabilitation, residential facilities, home care, and transitional care programs. In addition, the position is accountable for workforce leadership, financial performance, compliance with the Aged Care Quality and Safety Standards, National Disability Insurance Scheme (NDIS) requirements, and maintaining a culture of continuous improvement.
THE CANDIDATE
You are an experienced senior nursing leader with a proven record of success in managing complex, multi‑disciplinary teams and driving service transformation. With current AHPRA registration as a Registered Nurse, you bring strong operational, financial, and governance capability, coupled with a commitment to cultural and clinical excellence. You hold or are working towards postgraduate qualifications in management, health administration, or leadership and meet the requirements for Key Personnel status under the Aged Care and NDIS commissions.
For a confidential discussion about this role, you are welcome to contact Andrew Slattery, Divisional Director, Medicine, Aged, Community & Mental Health on M: +61 (0)459 941 148
E: Andrew.Slattery@monashhealth.org or alternatively you can speak with Rhodie Miller, Principal Consultant at HardyGroup M: +61 (0)422 816 557
Please note: If you wish to apply for more than one vacancy at Monash Health, you will need to submit a separate application for each role via our portal.
Monash Health
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage.
With more than 24,000 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes. Each year:
- We provide more than 3.8 million episodes of care to our community,
- More than 310,000 people are admitted to our hospitals,
- Close to 269,000 people receive care at our four emergency departments,
- We respond to more than 65,000 ambulance arrivals,
- We perform more than 82,000 surgical operations, and
- We birth more than 10,500 babies.
As an equal opportunity employer, we are committed to a fair, non-discriminatory workplace that maximises the talent, potential and contribution of all.
Monash Health is committed to the safety and wellbeing of all children, including those under the care and supervision of its services. Monash Health recognises the importance of, and its responsibility for, ensuring a safe and supportive environment which respects the rights of children and fosters their enrichment and wellbeing.
Monash Health’s approach to creating and maintaining a child safe environment is guided by the core belief that every child has access to world class care and support. Applicants must familiarise themselves with Monash Health’s Code of Conduct and Child Safety Policy available on our website.
Our Values
Integrity: Honesty, open and transparent, admit mistakes, maintains confidentiality, fairness, builds trust.
Compassion: Empathy, sensitivity, concern for others, interacts with dignity, tolerance, anticipates needs
Accountability: Understands roles, uses resources wisely, delivers on time, timely decision making, achieves stretch goals, takes responsibility for performance
Respect: Builds relationships, courteous, listens and understands, gives, and receives feedback, sensitivity and understanding, values difference and individual worth
Excellence: Supports creativity and innovation, proactive and solution-focused, seeks out opportunities, embraces quality improvement, professionalism
Information specific to the Kingston and Aged Care Services portfolio
The Operations Director / Director of Nursing (DON) - Kingston and Aged Care Services will be accountable for leading and managing the operations of the Kingston Site Program and Aged Care Services (ACS) Program.
The specific accountabilities will include the delivery of agreed service profiles, financial performance within budget and ensuring the highest levels of quality and safety. The delivery of these will be supported by managing risk, patient safety and clinical governance within the Program and ensuring that effective systems are in place to support a high standard of practice.
This role will be integral in setting the behavioural framework and culture of the site and will be responsible for the effective management of employees and their development, supporting clinicians to identify opportunities for new services and changes in the way we provide services.
The ACS portfolio provides comprehensive and personalised care to older individuals. Our ACS services encompass home care packages, community care, and residential care, all designed to support the independence and well-being of our clients.
Role Specification
Functions, responsibilities and accountabilities of the Operations Director / Director of Nursing Kingston and Aged Care Services in addition to those on the overarching Operations Director / Director of Nursing position description.
The Operations Director / Director of Nursing Kingston and Aged Care Services, is responsible for the following specialities and services within this portfolio:
Rehabilitation Kingston:
- North West 1
- North West 2
- South 4
- Subacute Bed Access
Aged Kingston:
- South 1
- South 2
- South 5
- South 6
- Transition Care Program (TCP)
- Single Assessment System (SAS)
Aged – Residential and Community:
- Moorleigh Hostel
- Yarraman, Chestnut Gardens and Allambie Nursing Homes
- Boollam Boollam Aged Care Centre
- Community Support Options (CSO)
In addition to the responsibilities and accountabilities required of an Operations Director / Director of Nursing position, the role will also be responsible for:
- Providing strategic and operational leadership at the Kingston site, ensuring delivery of high-quality, personcentred care across aged, rehabilitation, and residential services in line with Monash Health’s values and standards.
- Foster a collaborative and compassionate care culture, building strong relationships with patients, carers, multidisciplinary teams, and external partners to enhance care outcomes and experience.
- Working under the direction of Divisional Director, this position requires the achievement of all performance targets within budget, provision of professional leadership and ensuring the provision of high-quality consumer outcomes.
- Compliance with Aged Care Quality and Safety standards and National Disability Insurance Scheme standards and reporting requirements. This position requires the achievement of all performance targets within budget, provision of professional leadership and ensuring the provision of high-quality consumer outcomes.
- Manage residential aged care funding and performance, including accurate Aged Care Funding Instrument (ACFI) or AN-ACC (Australian National Aged Care Classification) documentation, reporting, and optimisation to support financial sustainability and care outcomes
Specific key result areas of the Operations Director / Director of Nursing Kingston and Aged Care Services in addition to those on the overarching Operations Director position description
- Refer to overarching Operational Director / Director of Nursing position description for key selection criteria
Specific key criteria for this position in addition to those on the overarching Operations Director / Director of Nursing position description
- Meet the requirements to hold Key Personnel status with both the Aged Care and NDIS (National Disability Insurance Scheme) commissions
- Refer to overarching Operational Director position description for key selection criteria.
Site Base: Kingston Centre, Heatherton, Melbourne VIC
Division: Medicine, Aged, Community and Mental Health
Term: 5-year Health Executive Employment and Remuneration (HEER) contract
Please note: If applying for multiple vacancies at Monash Health, a separate application is required for each role via our portal. You may submit a single cover letter outlining the roles applied for, and reuse Selection Criteria responses where appropriate. Please also address any role-specific criteria, if applicable.
The closing date for applications is Friday, 15 August, 5pm
The reference number to include in your application is H25_5211
Note: Please use the online platform to submit your application. It will not be accepted via email.
If you require assistance in submitting your application online, please get in touch with Executive Search Coordinator, Aldie Zuñiga: M: +61 494 101 082 /
E: azuniga@hardygroupintl.com
Your application must include:
- 1.Cover letter addressed to the Divisional Director;
- 2.A written response addressing the selection criteria including role specific selection criteria (maximum 2 pages)
- 3.An up to date copy of your Curriculum Vitae.
It is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.
For a confidential discussion about this role, you are welcome to contact Andrew Slattery, Divisional Director, Medicine, Aged, Community & Mental Health on M: +61 (0)459 941 148 | E: Andrew.Slattery@monashhealth.org alternatively you can speak with Rhodie Miller, HardyGroup Principal Consultant.
Rhodie Miller
HardyGroup Principal Consultant
M. +61 (0)422 816 557
E. rmiller@hardygroupintl.com
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