Executive Summary
- Lead an over $2B organisation delivering safe, sustainable homes and transforming communities for over 199,000 New Zealanders.
- Drive a high-impact transformation – embed financial sustainability, deliver a Cabinet-approved Reset Plan, and champion cultural and performance excellence.
- Influence at the highest levels – work closely with Ministers, iwi, and central agencies to shape New Zealand’s housing future.
THE OPPORTUNITY
This is a rare and career-defining opportunity to lead Kāinga Ora – Homes and Communities, one of New Zealand’s most high-profile Crown entities. Following a comprehensive organisational reset and Cabinet-approved implementation plan, Kāinga Ora is now well-positioned to deliver on its mandate: providing safe, sustainable housing and building thriving communities across Aotearoa. With a renewed Board, strengthened leadership team, and a sharpened focus on commercial performance, accountability, and tenant outcomes, the next Chief Executive will play a pivotal role in sustaining momentum, embedding a high-performance culture, and reinforcing trust with Ministers, iwi, and the wider public sector.
THE ROLE
Reporting to the Kāinga Ora Board, the Chief Executive will lead a complex organisation with an operating budget of over $2 billion and responsibility for over 199,000 public housing customers across a portfolio of approximately 78,000 homes. The role requires delivery of the Cabinet-approved Reset Plan, including implementing the new operating model, embedding financial sustainability, overseeing a significant capital programme, advancing large-scale urban development projects, and championing technology transformation to enable frontline performance. The Chief Executive will be a trusted partner to the Board, Ministers, and the Ministry of Housing and Urban Development, ensuring Kāinga Ora delivers tangible social and commercial outcomes for New Zealand communities.
THE CANDIDATE
You are an accomplished and credible senior executive with a track record of leading large, complex organisations through transformation while driving operational excellence and financial discipline. Politically astute and commercially minded, you are adept at building trusted relationships with Ministers, iwi, central agencies, and community partners. You bring strategic insight, cultural competence, and the ability to balance commercial imperatives with the delivery of meaningful social outcomes. Experience in large-scale housing, urban development, or infrastructure sectors will be highly regarded, as will demonstrated success in technology-enabled transformation and building high-performing leadership teams.
For a confidential discussion, please get in touch with:
Paul Ingle
M. +61 (0)402 796 125
E. pingle@hardygroupintl.com
Kāinga Ora
Homes and Communities
Building better, brighter homes, communities and lives.
Tūhono mai | Be a part of our team
What is exciting about working for Kāinga Ora is getting the chance to use our skills and knowledge to create the homes and neighbourhoods that will make a real and positive impact on New Zealanders’ lives and build a better future for Aotearoa New Zealand.
We are passionate about transforming New Zealand for the better. This includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.
Our past has laid the groundwork and now as a team, we are focused on creating a legacy for the good of future generations of New Zealanders.
You can/will be part of a team that plays a vital role in where Aotearoa New Zealand is heading.
We provide tenancy services to over 199,000 public housing customers and we maintain and develop around 78,000 houses. We help many other New Zealanders into their own homes through our home ownership products and other services.
We are building many thousands of homes each year and transforming entire communities all across the country. And we have an exciting plan for the future that will enable us to do more to help New Zealanders than ever before.

Ō Tātou Uara - Our Values
Manaakitanga – Putting people first
We place people at the heart of our decision-making, ensuring everyone we serve feels valued and respected. This commitment means:
- taking time to listen deeply to communities and understand their unique needs
- creating safe, stable housing environments where families and individuals can flourish
- connecting tenants with tailored support services that enhance overall wellbeing.
Mahi Tahi – Achieving more by working together
We believe meaningful partnerships create better outcomes for all New Zealanders. Our collaborative approach involves:
- nurturing genuine relationships with tenants, communities, and stakeholders
- maintaining transparent communication about our housing initiatives and development plans
- working alongside Māori and iwi to develop housing solutions that honour cultural values and needs.
Whanake – Striving for better
We continuously seek improvement and embrace innovation in everything we do. This forward-thinking mindset drives us to:
- deliver homes that exceed standards for sustainability, accessibility, and comfort
- invest in long-term solutions that build resilient, connected communities
- develop integrated urban projects that thoughtfully blend housing with essential infrastructure and vibrant public spaces.
These values inform and shape our long-term vision for creating sustainable, integrated communities, and our daily that ensures that social housing is more than just a place to live. Together we are setting the foundation for a better, brighter future across New Zealand.

Our History
Kāinga Ora was established in 2019 following the merger of:
- Housing New Zealand Corporation
- HLC (Housing New Zealand’s development subsidiary)
- KiwiBuild
New Zealand has a long history of public housing, dating back to 1894, with governments committed to providing secure, high-quality homes. Explore our history.

The Gift Of Our Name
Our name, Kāinga Ora, carries deep meaning.
Kāinga represents not just a whare (house) but the concept of home, wellbeing, and belonging. Ora means life, health, and prosperity. Together, Kāinga Ora reflects our commitment to creating thriving communities where people feel safe, supported, and connected.
To learn more about the story behind our name and its significance, watch a brief conversation between Te Ariki Pihama, Ringa Raupā Deputy Chief Executive Māori, and the Honourable Nanaia Mahuta, former Minister for Māori Development as they discuss its meaning and cultural importance.
Resetting Kāinga Ora
Kāinga Ora is resetting its focus so it can better serve tenants and communities and leave a sustainable social housing legacy for future generations.
Why change is needed
Kāinga Ora was established in 2019 to replace Housing New Zealand as the country’s largest social housing provider. Since then, its mandate has been expanded to incorporate non-core functions like large land purchases, complex urban development projects and shared equity schemes, all of which have stretched the organisation’s resources and attention.
We have delivered thousands of new homes in a short period of time, but high levels of inflation, rising interest rates, and increasingly complex mandates, coupled with high organisational overheads, have made our operating and commercial model unsustainable.
We need to reset to improve our financial sustainability and to bring our focus back to our core mission. Our new plan for Kāinga Ora is intended to keep us focused on being a good landlord who looks after its tenants, a good neighbour who engages well with the community, and a fair, rational and common-sense developer who spends money wisely to get the right housing to the people who need it.
Our Board will be closely monitoring implementation of the plan and will provide regular progress reports to the government.
Refocusing on our core mission
We’re refocusing on our core mission of providing and managing state-owned social housing in a financially sustainable way.
We’re going back to basics and concentrating our resources on being a responsible landlord who looks after our homes and tenants and serves communities well.
We are currently working on identifying the best value for money approach to continuing our six large scale urban development projects. But, over time, we will scale back or transfer other work that we’ve picked up in recent years that doesn’t fit within our core business (such as large-scale land purchases, industry innovation and affordable housing).
Improved tenancy management
We’re improving our tenancy management and using the Residential Tenancies Act more to get better outcomes for both our tenants and our communities.
We’re a social housing landlord and we need to support tenants when they’re going through tough times. But we’re making it clear to our tenants rent must be paid and they must treat their neighbours with respect. If they don’t meet either of those obligations, their tenancy will be at risk.
Our tenants’ needs vary. And they can change over time. A key part of our reset will be ensuring tenants are in the right type of home, at the right time, with the right support in place.
Managing build costs and improving our housing portfolio
We’re going to continue to deliver new social housing – to either add to the state housing stock in places where more homes are needed, or to replace existing homes that have reached the end of their life.
Over the two years to 30 June 2026, we will be adding 2,650 homes to the state housing stock, increasing the total number of state houses throughout New Zealand to around 78,000, as well as renewing almost 3,000 homes.
We have a backlog of poor quality, older homes that are expensive to maintain and can lead to poor health outcomes for tenants. Our goal is to complete 11,500 renewals by the 2030 financial year and renew all pre-1986 homes within 30 years.
We’re going to achieve greater savings in how we build. We are optimising our housing designs and standards so that we can significantly reduce costs. The new homes we deliver will be in line with the market.
Keeping our internal costs down
We are driving down costs throughout the business and taking a more disciplined approach to spending.
We’re working to right-size the organisation, lift performance, and ensure we get value for money for every dollar spent.
We're going to achieve significant savings through changing the way we manage the maintenance of our homes, while ensuring they remain warm and dry.
Improved financial sustainability
Our financial sustainability will improve considerably as key cost-saving initiatives are embedded.
Kāinga Ora will continue to perform its functions and deliver the new housing and renew its older stock while remaining under the $22.9 billion cap. Debt-to-assets is expected to peak at 37% in 2025, which compares favourably with other infrastructure entities. After 2025, debt to assets will begin to decrease year-on-year.
We’re revising our Investment Management Framework to reflect our focus on managing and renewing our existing housing portfolio.
To reduce debt over time, we will look to sell surplus land that no longer meets our core objectives. Through selling vacant land that is surplus to requirements, Kāinga Ora is also providing an opportunity for the market to deliver new housing.
Role Specification
The role of Chief Executive Officer of Kāinga Ora – Homes and Communities (Kāinga Ora) is ultimately to deliver on the purpose of the organisation to support our tenants to live well in our homes and ultimately move to independent living as their situation allows. Accordingly the role of the Chief Executive is one of leadership, pursuit of outstanding operational and commercial performance, culture making and facilitation of a critical nationwide programme delivering on excellent social housing and tenancy management.
The Chief Executive is responsible to the Board of Directors for all aspects of the performance of the organisation; financial, commercial, operational, and strategic. Working closely with the Board, the Chief Executive must be capable of reconciling any issues impacting on the organisation in a manner which satisfies the Board. The Chief Executive also works in partnership with the Ministry of Housing and Urban Development as the system lead and Crown entity Monitor and with wider central government agencies as required.
Having recently received Cabinet approval of Kainga Ora’s Reset Plan, the Chief Executive is responsible for continuing the delivery of the Reset implementation plan for Kāinga Ora and execution of the transformation plan. This will involve continuing the re-alignment of the organisation, continuing to build the focus on commercial performance, championing the enhancement of technology and digital services to support the organisation and its customers, and re-aligning the culture to deliver on the plan. In particular the Chief Executive will be responsible for embedding an operating model that assures the long-term financial sustainability of the organisation and the delivery of its services.
The Crown investment in Kāinga Ora is significant and there is a high level of associated public interest. This makes the Kāinga Ora Chief Executive a prominent and important position for internal stakeholders and staff, government, customers, iwi, unions, and the broader community. The role requires a highly credible and engaging leader who is politically astute, commercially minded, and confident in their ability to promote Kāinga Ora positively both internally and externally.
The Chief Executive leads Kāinga Ora to define and successfully deliver core activities, functions as a public housing landlord and responsible asset manager.
The Chief Executive provides exceptional operational and commercial leadership and sponsors organisation and system transformation and system capability initiatives which optimise Crown funding and minimise waste such as the Housing Delivery System. Their leadership style ensures transparency, good governance and effective decision making. They leverage others expertise, capability, and investment to deliver the Kāinga Ora work programmes and outcomes.
People Leadership
- Provide clear and visible leadership to our people, partner and stakeholders.
- Build an effective organisational culture that aligns with Kainga Ora’s new operating model.
- Leverage the collective intelligence of Kāinga Ora, by leading collaboratively to get the best results possible for customers, communities, and stakeholders.
Operational Leadership & Change
- Provide excellent operational leadership driving a critical performance focus throughout the organisation’s leadership to continue delivery of the Cabinet approved Kainga Ora Reset Implementation Plan
- Deliver any outstanding changes required to continue the alignment the organisation to its future role and operating model
Customer Delivery
- Oversee the delivery of excellent public landlord services to a diverse and complex range of clients, supporting client outcomes that enhance our tenants ability to live well in our homes and consequently experience improved life outcomes over time.
Sustainable Financial Performance
- Ensure the organisation continues on a pathway to a medium-term financially sustainable position in line with the Reset Plan and ensure the financial model preserves financial sustainability over the long-term.
Technology and Digital services
- Sponsor the finalisation and successful implementation of Kainga Ora’s yet to be developed Technology and Digital strategy including providing effective commercial and programme oversight over systems and required technology investment.
System Leadership
- Lead Kāinga Ora’s interface with the wider public sector policy environment.
- Build and champion the reputation of Kāinga Ora, and its brand through influencing key partners, and authentic partnerships and collaboration.
Relationships with Māori
- Lead a partnership-based approach to working with Māori.
- Champion the identification and protection of Māori interests across our mahi through meaningful engagement.
- Lead the active pursuit of shared opportunities for Māori participation in urban development.
Organisational Performance
- Position Kāinga Ora to deliver on the SOI (statement of intent), and SPE (statement of performance expectations), including the LOE (letter of expectation) from the Minister.
- Deliver annual financial targets.
Urban Development
- Ensure the successful delivery of Kainga Ora’s committed large-scale development projects
Construction and Delivery
- Embed operating principles and models that provide for the efficient maintenance of the housing asset portfolio, and including the revitalisation of housing stock to meet and anticipate customer needs over time.
- Continue to drive strong commercial outcomes from the delivery of good quality public housing within Kāinga Ora’s existing build programme.
Governance
- Build a deep, trusting relationship with the Kāinga Ora Board.
- Astutely manage relationships with Ministers (led by the Board Chair), Minister’s offices and executives of other key agencies.
- Grow and develop a positive and purposeful monitoring relationship with the Ministry of Housing and Urban Development and The Treasury.
The following factors are critical for the Chief Executive to succeed in this position:
- Outstanding and focused operation leadership of the organisation and its programme of work
- Strategic oversight, unrelenting commercial focus, decisiveness and action orientation
- Ability to build trusted working relationships with the Kāinga Ora Board, Ministers, Ministry of Housing and Urban Development, iwi, treaty partners and local government
- Ambitious and resolute in driving organisation and sector performance
- Track record in building high performing culture in large organisations
- Adeptly managing change
- Effective management of strategic and operational risk
- Experience in major technology programme delivery would be advantageous.
Reports to: Kāinga Ora Board
Direct Reports: 12
Indirect Reports: 2500
To be discussed with Hardygroup Principal Consultant.
Service Location: Auckland / Wellington
Budget:
- $1.9 billion operating expenditure
- $2.7 billion operating income
- $1.65 billion capital expenditure
- $450 million land sales revenue
The closing date for applications is Sunday, 31 August 2025
The reference number to include in your application is H25_5201
Note: Please use the online platform to submit your application. It will not be accepted via email.
If you require assistance in submitting your application online, please get in touch with Executive Search Coordinator, Aldie Zuñiga: M: +61 (0)49 410 1082 / E: azuniga@hardygroupintl.com
Your application must include:
- 1.Cover letter addressed to the Principal Consultant;
- 2.A written response addressing the key selection criteria; and
- 3.An up to date copy of your Curriculum Vitae.
It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.

Paul Ingle
HardyGroup Chief Executive Officer
M. +61 (0)402 796 125
E. pingle@hardygroupintl.com
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