The primary objective of the Director Medical Services is to ensure the safe, effective and efficient delivery of the range of Medical Services as negotiated with the Northern NSW Local Health District (NNSWLHD).

The Director Medical Services will drive innovation and implement best practices in medical administration across our district. You will collaborate with multidisciplinary partners to foster success and transform healthcare delivery.

• Implement, monitor and evaluate medical service activities directed toward continuous quality improvement and best clinical practice including but not limited to: Clinical Governance and Clinical Risk Management; Morbidity and Mortality Review; Sentinel Incident Review; collection, review and action on Hospital-wide and specific clinical indicators; NSQHS Standards and HETI.
• Coordinate, monitor and evaluate the delivery of medical services at both strategic and operational levels for the Service. Provide oversight of Activity Based funding model for Medical Workforce to ensure budget requirements are met.
• Actively participate and contribute to the development and implementation of action plans to achieve key performance indicators (KPIs) and other NSW Health and Commonwealth initiatives. These include but are not limited to expenditure and revenue targets, waiting list and access indicators, hospital activity targets, case mix targets, elective performance targets, elective surgery targets and safety and quality initiatives.
• Provide Human Resource management through implementing and overseeing efficient human resource processes and systems for induction, staff support, rosters, leave cover, authorisation of sessional/fee for service payments, annual/conference leave entitlements and database management as well as recruitment of Senior Medical Staff.
• Ensure all the administrative matters associated with the appointment procedures of Visiting Medical Officers, Staff Specialists and Junior Medical Staff are in accordance with appropriate industrial awards, agreements and the By- Laws of the Northern NSW Local Health District. This will include the credentialing, appointment and individual performance management of all Medical Staff and Visiting Medical Officers.

Professional Behaviour and Communication

All employees are required to achieve, uphold and model a high standard of professional behaviour and communication.

• Any conduct on your part, whether during or outside business hours, which has the capacity to affect or damage the professional reputation of NSW Health, or your ability to uphold that reputation or image, could lead to disciplinary action, including dismissal.
• Appropriate professional behaviour incorporates all levels of interpersonal behaviour, including formal and informal communication with colleagues, patients and carers.

All employees are responsible for:

• Complying with all current NSW Health and NNSWLHD policies, including the NSW Health Code of Conduct.
• Complying with profession-specific Code of Ethics/Code of Professional Conduct and Scope of Practice.

Workplace Culture

Your workplace behaviours and practices are expected to:

• Proactively contribute to a positive, productive and safe workplace culture.
• Adhere to the CORE values of Collaboration, Openness, Respect and Empowerment identified in the NSW Health Workplace Culture Framework.

Privacy

All employees are expected to comply with personal information protection principles and health privacy principles as per the NSW Health Privacy Manual for Health Information, NSW Health and NNSWLHD privacy policies and procedures, and relevant legislation:

• Privacy and Personal Information Protection Act 1998 (NSW)
• Health Records and Information Privacy Act 2002 (NSW)

Performance

All employees will:

• Have a performance agreement with their manager, linking individual performance objectives and role requirements to corporate objectives.
• Participate in an annual performance appraisal.
• Be responsible, with the support of their managers, for proactively developing their own performance to meet expectations and achieve objectives.
• Actively contribute to their performance management by having open and honest conversations with managers and colleagues and providing and receiving constructive feedback.

Quality Improvement

NNSWLHD complies with the National Safety and Quality Health Service Standards. All employees are expected to:

• Be aware of and comply with their responsibilities under the Standards.
• Actively participate in quality improvement initiatives within their teams.
• Participate in organisation-wide quality improvement activities as required.

Workplace Health & Safety

All employees have responsibilities under the Workplace Health & Safety Act of 2011. Signing the Position Description will confirm you understand the responsibilities relevant to your role.

Risk Management

All employees are expected to notify into the incident management system any incidents and patient complaints which occur in your own area (both clinical and corporate incidents).

Executive and Senior Managers will:

• Champion a risk management culture in your area of responsibility, embedding risk management into governance committees, planning and performance activities, financial and workforce management, operational service delivery, project management, corporate service and other support functions
• Update the NNSWLHD Risk Register (Enterprise Risk Management System), escalating risks to your manager which are beyond your capacity or authority to manage

Responsibilities under WHS - Supervisor

As a leader you are expected to support the organisation to achieve the aims of the safety management system, to establish and maintain a positive health and safety culture in the workplace and to consult with workers and others when making decisions that may impact upon the health, safety and welfare of those in the workplace.

1. 1.Eligible for registration with the Medical Board of Australia as a Specialist Medical Administrator, and/or overseas trained specialist pathways, or working towards such eligibility, or relevant qualifications and experience as a medical practitioner.
2. 2.Demonstrated leadership experience and achievement as a Senior Manager in a Health Service, including strategic planning, medical workforce planning and management, and change management.
3. 3.Demonstrated capability to effectively manage medical administration departments within similar health care organisation.
4. 4.Demonstrated commitment to the principles and practices of clinical governance and clinical risk management and demonstrated capacity to implement and maintain continuous quality improvement management strategies.
5. 5.Sound understanding of contemporary Health Service issues and the proven ability to prioritise and effectively manage resources to address these issues.
6. 6.Demonstrated effective communication, negotiation, consultative and interpersonal skills, incorporating the ability to liaise and consult with all levels of the health industry, the community and various professional groups.
7. 7.Valid unrestricted drivers licence for use in NSW/Australia and willingness to travel in the course of employment.
8. 8.Ability to participate in Executive on call roster.

Classification: Medical Director

The total remuneration package range is inclusive of:

• Base salary: $
• Super: 11.5% paid on salary
• Allowances: Managerial allowance

Additional benefits:

• 5 weeks paid annual leave and 17.5% leave loading.
• 25 calendar days for Training Education and Study Leave.

Further information: NSW Staff Specialists (State) Award 2022

• Identify, promote and initiate relationships and networks with all stakeholders in the Health Service and do so within a climate of change.
• Critically review and further develop and implement effective and efficient medical service delivery.

• Eligible for registration with the Medical Board of Australia as a Specialist Medical Administrator, and/or overseas trained specialist pathways, or working towards such eligibility, or relevant qualifications and experience as a medical practitioner.
• Valid unrestricted drivers’ licence for use in NSW/Australia.
• Valid NSW Employee Working With Children Check.

Role Description

Northern NSW LHD Website

NNSWLHD Strategic Plan 2019-2024

NNSWLHD 2022-23 Corporate Governance Attestation Statement

NNSWLHD Corporate Governance Framework 2019

NNSWLHD Annual Report 2023
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The closing date for applications is Sunday, 3 November 2024

The reference number to include in your application is H24_4940

Note: Please use the online platform to submit your application. It will not be accepted via email.

If you require assistance in submitting your application online, please get in touch with Executive Search Coordinator, Bradie Hammat: M: +61 (0)417 882 900 / E: [email protected]

Your application must include:

1. 1.Cover letter addressed to the Principal Consultant;
2. 2.A written response addressing the key selection criteria; and
3. 3.An up to date copy of your Curriculum Vitae.

It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.

For a confidential discussion, please contact:

Rhodie Miller
​HardyGroup Principal Consultant

m. +61 (0)422 816 557
​e. [email protected]