DIRECTOR OF RURAL MEDICAL SERVICES (RURAL GENERALIST)
CANDIDATE INFORMATION PACK
Mackay Hospital & Health Service
We acknowledge and pay respect to the Aboriginal Traditional Owners and the Aboriginal and Torres Strait Islander Elders, people, consumers, and staff, past and present, on whose land we provide health services.
Executive Summary
- Lifestyle Location in the Heart of the Greater Whitsunday Region
- Part-time Health Executive/Medical Administration Leadership Role
- Competitive Remuneration
The Mackay Hospital and Health Service located in the beautiful Mackay Whitsunday Region in Northern Queensland is seeking an experienced medical leader to support the Rural Medical Services. The Mackay HHS region covers Sarina in the south, Clermont in the west, and Bowen and the Whitsunday Islands in the northeast. It services approximately 182,000 people in an area of approximately 90,000km2.
The Mackay HHS has six hospitals, two Multi-Purpose Health Services and three community health centres that employ more than 3,300 staff. The Mackay Base Hospital is the referral hospital for the rural facilities at Proserpine, Bowen, Dysart, Clermont, Collinsville, Moranbah and Sarina. Proserpine Hospital is the largest rural facility and offers birthing and surgical services.
The Director of Rural Medical Services is accountable for leading, directing, implementing, planning and evaluating the delivery of medical services across all rural facilities within the Mackay Hospital and Health Service to the highest professional and ethical standards.
The successful candidate will need to demonstrate an ability for autonomous decision making based on medical, policy and regulatory frameworks in support of the rural medical service. An ability to work collaboratively with leadership groups and healthcare team members and work collectively to apply the principles of clinical governance. At all times they must employ professional and clinical expertise in collaboration with medical executive and multidisciplinary stakeholders and work to embody the values of Mackay HHS in the delivery of patient centred care.
The role offers a lifestyle option for an experienced medical professional with a permanent part-time contract of 40 hours per fortnight.
The closing date for applications is Monday, 17 February 2025
For a confidential discussion, please get in touch with:
Ms Sarah Buckler
HardyGroup Principal Consultant, QLD State Manager
M. +61 (0) 429 486 740
E. [email protected]
Role Specification
Autonomy
- 1.Autonomous decision making based on medical, policy and regulatory frameworks.
- 2.Works collaboratively with leadership groups and healthcare team members.
- 3.Works collectively to apply the principles of clinical governance.
- 4.Employs professional and clinical expertise in collaboration with medical executive and multidisciplinary stakeholders.
Generic responsibilities:
- Fulfil the responsibilities of this role in accordance with the Queensland Public Service and the Mackay HHS Values as outlined above.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
- The provision of a Healthy and Safe environment within Mackay Hospital and Health Service is everyone’s responsibility.
- Understand your accountability to uphold the principles and practices of the Health Service’s Health and Safety Management System in accordance with legislation and industry standards. As a supervisor actively promote good health and safety practices to staff of your work area.
- Implement and monitor the organisation’s quality standards, occupational health and safety policies, procedures and programs and provide clinical governance across the rural facilities.
- Ensure appropriate, effective, efficient, integrated and safe clinical services.
- Maintain a clinical workload in accordance with agreed terms of appointment.
- The role provides clinical leadership for rural directors of medical services (DMSs) and rural generalist medical staff including Visiting Medical Officers. This includes compliance with evidence based best practice.
- The position works in collaborative partnership with the Executive Director Public Health and Rural Services, Executive Director Medical Services and with each Clinical Leadership Team in Mackay Hospital and Health Service.
- Director of Rural Medical Services reports operationally to the Executive Director Public Health and Rural Services and professional to the Executive Director Medical Services.
- Monitors and manages medical budgets and medical service costs in the rural sites.
- Responsible for Human Resource management of all medical and medical administration staff in the Rural sites – supporting DMSs in recruitment and staff retention initiatives.
- Actively drive and coordinate continuous improvements through monitoring and analysing service delivery processes, outcomes and trends in order to achieve accordance with the ten National Safety and Quality Health Service standards, clinical governance, regulatory and other accreditation requirements.
- Responsible for education, training and research including liaison with internal and external stakeholders.
- Ensure advocacy, support and representation of the rural DMSs including the equitable development and maintenance of Rural Generalist and outreach Specialist Health services.
- Well-developed interpersonal skills including communication, negotiation, organisation and time management skills.
- An understanding of or the ability to acquire knowledge of human resource issues, including workplace health and safety, equal employment opportunity and anti-discrimination.
Clinical Service Provision within the Service including:
- Provision of expert clinical services to the Service within the Clinical Services Capability Framework for the HHS, within Scope of Practice and in conjunction with senior medical staff.
- Active contribution towards meeting HHS and Service Key Priorities as per HHS performance agreement including active participation in decision making and attendance at performance and other meetings as required.
- Actively contribute to the management of clinical services through effective planning, managing and monitoring of financial, physical and human resources to achieve service goals.
- Implement and undertake teaching and educational initiatives and responsibilities across the HHS including specialist, rural generalist and general practice training at undergraduate, intern, vocational training and postgraduate levels in a vertical and horizontal multidisciplinary approach.
- Undertake any other duties as agreed with Executive Director Public Health and Rural Services.
- Participation in on call roster within the relevant speciality area is preferred.
- Maintaining a clinical load of about 20% through outreach clinics or other clinical work across the rural facilities.
- Actively support the delivery of private practice where reasonable, and clinically appropriate in accordance with the Granted Private Practice Agreement.
Clinical Leadership of the Service including:
- Cost centre management of the Rural medical services budget including case-mix and activity based funding, expenditure, medical FTE and revenue as agreed in the budget planning cycle.
- Supervision, management and optimisation of medical rostering and medical recruitment including the development and implementation of rostering templates and introduction of standardised practice and software tools in accordance with MOCCA. Recruitment includes participation in RMO campaign, term allocations, student allocations, vocational training programs, RMO’s, GP advances training programs and College teaching rotations as appropriate.
- Operational line management and performance management of medical staff and medical administration staff in Rural medical services.
- Responsible for the integration of rural hospital primary care and community services across the full continuum of care including rural generalist practice and general practice incorporating population health and primary health care programs including professional links to the Tropical Public health Service.
- Responsible for the development and implementation of procedures and workplace instructions which are aimed at ensuring high quality evidence based medical care.
- Responsible for the provision of Clinical Governance, Risk Management and Clinical Audits.
- Performance Management for the staff reporting to the position.
- Promote multidisciplinary teamwork, attend and participate in multidisciplinary meetings.
- Support Directors of Nursing in the various rural facilities as required.
- Participate in relevant medical staff and Mackay Hospital and Health Service district meetings.
- Undertake regular Senior Medical Performance Reviews of Medical staff and assessment of medical students and junior medical staff as required.
- Participate in regular personal Performance Review conducted by the Executive Director Public Health and Rural Services and Executive Director Medical Services.
- Develop and facilitate accredited vocational training and teaching programs in consultation with Executive Director Medical Services, Clinical Dean and Colleges.
- Allocate supervisors to medical staff and students as required and ensure vocational training accreditation standards are met.
- Facilitate continuing medical education for senior medical staff and rural generalists
You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under ‘Your role’, the ideal applicant will be someone who can demonstrate the following:
Personal Qualities
- Commitment to Queensland Health’s Core Values of Caring for People, Leadership, Partnership, Accountability, Efficiency, Effectiveness and Innovation.
- High level written and verbal communication and interpersonal skills with the ability to relate to all levels of staff and hospital clients from a variety of cross-cultural backgrounds.
- Ability of highly developed theoretical knowledge, practice skills and ethical behaviour required of a medical practitioner.
- Ability to maintain accurate and complete medical records – clinical, administrative and statistical.
- Demonstrated knowledge of current medical practices and issues.
Strategic and Operational Capability
- Ability to understand both strategic and contemporary operational frameworks, models and processes and use this understanding to drive and implement both incremental and transformational change and redesign programs to achieve positive business improvement and service outcomes.
- Competently practice within your specialist area.
Leadership and Management
- Demonstrated experience and success in planning, leading, implementing and evaluating innovative, strategic approaches to health service delivery to enable HHS objectives to be met.
- Ability to strategically and effectively manage a service budget, including financial, physical and human resources in a complex and diverse health care setting.
Workforce Management
- Demonstrated ability in management of workforce and human resources.
Quality and Safety
- Understanding and commitment to the principles of clinical governance including development, implementation and participation in quality improvement and risk management programs and a proven commitment to support and advance evidence based clinical practice.
- Demonstrated understanding and experience in implementing the concepts of a patient safety and quality in an acute healthcare setting.
Stakeholder Engagement
- Ability to build and maintain appropriate relationships with team members, clients and stakeholders.
- High level negotiation, consultation, communication and problem-solving skills to facilitate service development and delivery in a multidisciplinary environment.
Research and Development
- Experience in research governance processes will be highly regarded.
Education and Training
- Experience in and ability to deliver high level training and identify education and training opportunities.
- Mandatory possession of a qualification from a registered tertiary institution and Registration with the Australian Health Practitioner Regulation Agency with a current annual practicing certificate is essential.
- Fellowship of either ACRRM Australian College of Rural and Remote Medicine or RACGP (FRACGP or FARGP).
- Completion of an Advanced Skill (or equivalent) and proficiency and eligibility for credentialing by the MHHS credentialing committee as a FRACGP-RG, FACRRM, FARGP with advanced skill is essential, including AFRACMA.
- Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
- The successful applicant must hold at least a tertiary degree (or equivalent) qualification in “relevant occupation” and be registered with the “relevant agency”.
The Director of Rural Medical Services reports operationally to the Executive Director Public Health and Rural Services, and professionally to the Executive Director Medical Services.
The position works in collaborative partnership with the Executive Director Public Health and Rural Services, Executive Director Medical Services and with each Clinical Leadership Team in Mackay Hospital and Health Service.
Approximate Remuneration Package – Medical Officers Certified Agreement (No.6) (MOCA6)
Service Location: Across all MHHS Rural Facilities
Classification: More information on role classification can be found in the Position Description.
This is a permanent part-time role at 40 hours per fortnight.
- Shift Workers: Appointees will be required to work all shifts in accordance with the unit roster.
- Licence to Operate Vehicle: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
- Vaccine Preventable Diseases (VPD) Requirements: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment: measles, mumps, rubella, varicella (chicken pox), pertussis (whooping cough).
Existing staff that are engaged prior to 1 July 2016 are not subject to this condition of employment unless they apply for a role with VPD requirements that is with a different Queensland Health entity (i.e. one HHS to another HHS, Department to a HHS, or HHS to Department). - Hepatitis B Vaccination: Health Care Workers in Queensland Health whose occupation poses a potential risk of exposure to blood or body fluids must be immunised against Hepatitis B according to the National Health and Medical Research Council Australian Immunisation Handbook and the Queensland Health Infection Control Guidelines.
- Currency of Applications: Applications remain current for 12 months.
- Recruitment Agency Submissions: Applications from Agencies will be accepted provided they are on the PSP or agree to abide by PSP terms.
- This role may be eligible for the Queensland Health Attraction Incentive Queensland Health Workforce Attraction Scheme
- Future Vacancies: Future vacancies of a temporary, full-time and part-time nature may also be filled through this recruitment process.
- Pre-Employment Screening: Pre-employment screening, including criminal history, restrictions on clinical practice and discipline history checks will be undertaken on persons recommended for employment. Roles providing health, counselling and support services mainly to children will require a blue card, unless otherwise exempt.
- Employees who are appointed to the MHHS are accountable for information security, management and appropriate use, in accordance with legislation, standards, policies and procedures.
- Probation: Employees who are permanently appointed to Queensland Health may be required to undertake a period of probation appropriate to the appointment.
- Salary Packaging: To confirm your eligibility for the Public Hospital Fringe Benefits Tax (FBT) Exemption Cap please contact the Queensland Health Salary Packaging Bureau Service Provider of your choice – RemServ (1300 304 010) or SmartSalary (1300 476 278).
- Mandatory Reporting Child Abuse/Neglect: All relevant health professionals, who in the course of their duties formulate a reasonable suspicion that a child or youth has been abused or neglected in their home/community environment, have a legislative and a duty of care obligation to immediately report such concerns to Child Safety Services, Department of Communities
- Disclosure of Employment as a Lobbyist: Applicants will be required to give a statement of their employment as a lobbyist within one month of taking up the appointment (http://www.psc.qld.gov.au/publications/assets/policies/lobbyist-disclosure-policy.pdf).
- Disclosure of Pre-Existing Illness: Applicants may be required to disclose any pre-existing illness or injury which may impact on their ability to perform the role. Details are available in section 571 of the Workers’ Compensation and Rehabilitation Act 2003 (http://www.justice.qld.gov.au/fair-and-safe-work/workers-compensation-and-rehabilitation/workers-compensation-and-rehabilitation-legislation/workers-compensation-and-rehabilitation-act-2003).
PRE-EMPLOYMENT PROBITY CHECKS
- Candidates must provide certified copies of requested proof of identify documents for the purposes of general Criminal history and National Police Certificate checks.
- Declaration of any current, criminal or significant previous disciplinary proceedings or restrictions on clinical practice
- Appointment to this position requires proof of qualification and if applicable registration or membership with the appropriate registration authority or association. Certified copies of the required information must be provided to the appropriate supervisor/manager, prior to the commencement of clinical duties.
- Potential applicants are advised that the Aged Care Act 1997 requires Queensland Health employees and volunteers of aged care services to have a current National Police Certificate. Queensland Health will facilitate the applicants obtaining the above check.
- Potential applicants are advised that Section 63-1A of the Aged Care Act 1997 requires Queensland Health to: (a) Seek a criminal conviction record report from the Australian Federal Police; and (b) Conduct a search of bankruptcy records; and (c) Conduct previous employment and referee checks. Your appointment to the position is subject to a favourable aged care service clearance. Queensland Health will meet the cost of this check.
- The successful applicant must hold at least a tertiary degree (or equivalent) qualification in “relevant occupation” and be registered with the “relevant agency”.
- Candidates must provide certified copies of requested proof of identify documents for the purposes of general criminal history and national police certificate checks.
Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction may wish to seek legal advice in responding to probity check questions. (A ‘disclosable’ conviction is one that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth), and does not breach the confidentiality provisions of the Youth Justice Act 1992.)
The closing date for applications is Monday, 17 February 2025
The reference number to include in your application is H24_4905
Note: Please use the online platform to submit your application. It will not be accepted via email.
If you require assistance in submitting your application online, please get in touch with Executive Search Coordinator, Bradie Hammat: [email protected] / +61 (0)417 882 900
Your application must include:
1. Cover letter addressed to the Principal Consultant;
2. A written response addressing the key selection criteria and
3. An up to date copy of your Curriculum Vitae
It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.
For a confidential discussion, please contact:
Ms Sarah Buckler PSM
HardyGroup Principal Consultant
M. +61 (0)429 486 740
The Mackay Hospital and Health Service.
Eight hospitals. Four community health facilities.
One organisation.
Caring for you and your family.
The Mackay HHS region covers Sarina in the south, Clermont in the west, and Bowen and the Whitsunday Islands in the northeast. It services approximately 182,000 people in an area of approximately 90,000km2.
The Mackay HHS has six hospitals, two Multi-Purpose Health Services and three community health centres that employ more than 3,300 staff. The Mackay Base Hospital is the referral hospital for the rural facilities at Proserpine, Bowen, Dysart, Clermont, Collinsville, Moranbah and Sarina. Proserpine Hospital is the largest rural facility and offers birthing and surgical services.
Our staff are passionate about community engagement and delivering outstanding healthcare services to the communities in the Mackay HHS region.
The Mackay HHS acknowledges the Traditional Custodians within our HHS boundaries and is invested in the Closing the Gap initiatives, in particular, wanting to engage a workforce that reflects the communities we serve. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply for all advertised positions. The Mackay HHS values its people, respecting and embracing diversity and a balance between work and life commitments. People of all ages, abilities, genders and ethnicities are encouraged to apply for positions. More on our Health Equity Strategy can be found in Useful Links below.
Turning the first sod for the construction of the $250 million Mackay Base Hospital expansion
To reflect the growing demand for health care in the region, the Mackay Base Hospital has been redeveloped at a cost of $408 million with a current bed capacity of 236 beds. The redeveloped hospital is a digital hospital, equipped with leading edge technology to assist staff to provide the highest level of care and comfort to our patients. It is the first regional hospital in Queensland to have the complete integrated electronic medical record. The hospital provides specialist services in obstetrics, gynaecology, paediatrics, orthopaedics, psychiatry, urology, oncology and cardiac and many other specialty areas. New services implemented since 2018 include additional ward space in Mackay Base Hospital, Ear Nose and Throat Surgery, seven-day interventional Cardiology, Renal Dialysis in Bowen and the ongoing capital redevelopment of rural facilities.
About the Public Health and Rural Services Portfolio
The Mackay HHS is proud of their culture and strives to live our values in the way that we work together. This role plays a crucial part in supporting the overall change agenda of the organisation and embedding our organisational values as “the way we work”. The Public Health and Rural Services Portfolio covers the following teams:
- Public Health;
- Moranbah Hospital / Glenden Primary Health;
- Clermont Multi-Purpose Health Service;
- Dysart Hospital / Middlemount Primary Health;
- Collinsville Multi-Purpose Health Service;
- Bowen Hospital;
- Whitsunday Health Service; and
- Sarina Hospital
The new Sarina Hospital, opened in April 2024
MHHS Values
There is an expectation of each employee, by their colleagues, manager and the Executive, to exhibit values-based behaviours in the completion of all their tasks.
LIVING AND WORKING IN THE
GREATER WHITSUNDAY REGION
The Greater Whitsunday Region, also known as the Mackay Isaac Whitsunday region, offers a unique blend of natural beauty, community spirit, and outdoor activities, creating an enviable lifestyle deeply connected to nature.
Living in this region means being surrounded by stunning landscapes, including the Whitsunday Islands and the Great Barrier Reef, perfect for snorkelling, diving, and exploring marine life. Whitehaven Beach, with its striking white sand, is another local highlight.
Mackay is the vibrant hub of the region, combining a rich history with modern amenities. The city offers diverse dining, shopping, and entertainment options, along with well-maintained parks like the Mackay Regional Botanic Gardens.
The rural areas, characterised by sugarcane fields, cattle farms, and mining communities, offer a quieter, laid-back lifestyle. The Pioneer Valley, with scenic views and charming towns like Finch Hatton and Eungella, exemplifies the rural beauty of the region.
Cape Hillsborough, north-west of Mackay
Whitehaven Beach on Whitsunday Island
Outdoor enthusiasts will find plenty to do, from water sports like sailing and kayaking to hiking trails through rainforests and national parks. Fishing, both in the open sea and estuaries, is a popular pastime.
The tropical climate, with warm weather year-round and mild winters, enhances the region's liveability, making outdoor activities enjoyable all year.
Community life here is friendly and welcoming, with a tight-knit feel and a strong sense of local identity. Various events and festivals provide ample opportunities for socialising. The emphasis on work-life balance and a relaxed pace of life make it a pleasant place to settle down.
Educational and healthcare facilities are well-regarded, with several schools, colleges, and a university campus, along with comprehensive medical services provided by Mackay Hospital & Health Service.
Overall, the Mackay Isaac Whitsunday region offers a balanced lifestyle, combining urban conveniences with the tranquillity of natural surroundings.
Eungella, 82km west of Mackay
ABOUT US
HardyGroup’s (HG) mission is simple
Find and Grow Great Leaders - and we have been doing exactly that for more than 30 years in public and private health, primary, community and aged care as well as the broader public service.
Our synergistic business model of Executive Search and Recruitment integrated with Executive Leadership and Learning is our unique point of difference.
It ensures our clients can count on us for the lifecycle of their organisations leadership journey and why we are regarded as the leading trans-Tasman partner agency by clients.
When engaging HG you can be confident in a deeply personalised experience and service as nothing matters more to us than relationships and results.